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Online banking struggles as people check for coronavirus stimulus checks

Online banking struggles as people check for coronavirus stimulus checks
Online banking struggles as people check for coronavirus stimulus checks




Several banks across the US reported trouble with online and mobile banking Wednesday -- the identical day that coronavirus IRS stimulus checks are expected to hit bank accounts of those eligible. Banks including Chase, Capital One, PNC Bank, US Bank and Navy Federal, similarly because the app Cash App, have all reported outages or access issues on Twitter support pages or their websites. Web outage monitoring site Down Detector also shows a spike in outages for these and other online banking services.



PNC Bank, Navy Federal and Chase said they were seeing increased volume on Wednesday that was causing issues for a few customers.

A spokeswoman for PNC Bank said customers have experienced intermittent access due to "unprecedented volume of shoppers using these channels to test their accounts for Economic Impact Payments and other kinds of financial hardship relief." She added that PNC is functioning quickly to deal with the problem.




A spokesperson for Chase said it's seeing increased volume but stressed that its website and mobile apps haven't experienced an outage.

Representatives for Cash App and US Bank said their teams are investigating the difficulty. A spokeswoman for Capital One said the bank is "working to urge things keep a copy and running as quickly as possible."

Over 80 million Americans who have founded direct deposit with the IRS are expected to receive their coronavirus stimulus payments of up to $1,200 by the top of the day. Everyone else will get their sign on the mail.

In the meantime, you'll know if you're you're eligible for a coronavirus stimulus check, the way to track your coronavirus stimulus check and the way to save lots of money before your check comes.
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